Privacy Policy

This Privacy Policy explains how A-1 SERVICE PLUMBING INC. ("A1plumbheat", "we", "us") collects and uses personal data when you visit a1plumbheat.shop or place an order. We are committed to compliance with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data we collect

• Order data: name, shipping address, email, phone, and order details.
• Contact data: information you submit through our contact or bulk-quote forms.
• Payment data: processed securely by our payment provider; we do not store full card numbers.
• Usage data: basic analytics such as pages visited, used to improve the site.

How we use your data

• To process and deliver your orders and provide customer support.
• To respond to enquiries and prepare quotes you request.
• To meet legal, tax, and accounting obligations.
• To improve our products, website, and service.

Legal bases (GDPR)

We process data to perform our contract with you (orders), on the basis of your consent (contact forms and marketing, where applicable), and for our legitimate interests in running and improving our business.

Your rights

Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. California residents may request disclosure of personal information collected and may opt out of any "sale" of personal information — we do not sell your personal information. To exercise any right, email support@a1plumbheat.shop.

Data sharing

We share data only with service providers who help us operate — such as payment processors, shipping carriers, and email/analytics providers — under appropriate safeguards. We do not sell your personal data.

Retention

We keep personal data only as long as needed to fulfill the purposes above and to meet legal requirements, after which it is deleted or anonymized.

Cookies

We use essential cookies to run the store and optional analytics cookies to understand usage. You can control cookies through your browser settings.

Contact

Data controller: A-1 SERVICE PLUMBING INC., 2601 Pemberton Drive, Apopka, FL 32703, USA. Email support@a1plumbheat.shop · +1 0355550511. This policy is governed by the laws of Florida, USA.